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Admin guide

Managing an active Nebbos deployment day-to-day. This guide covers the admin surfaces every Enterprise operator sees; the underlying substrate is the same as MCP reference and REST API reference, so every action here is scriptable.

Managing users

Adding a user

Users are provisioned through the operator’s identity provider rather than directly in Nebbos. Adding a user to an SSO group mapped to a Nebbos department creates the operator identity automatically. Nebbos does not expose a manual user-create path; such a path would bypass the operator’s identity plane and is not implemented.

Changing a user’s tier

Tier is a property of the operator’s identity, not something an admin toggles on Nebbos. To elevate a user from Guest to Host:

  1. In your IdP, add the user to the Host-mapped group for their department.
  2. The user re-authenticates on their device.
  3. On the next call, the substrate resolves the new tier from the identity plane.

No Nebbos-side click required. Every tier change lands in the audit chain.

Removing a user

Remove the user from every relevant IdP group. The Nebbos substrate revokes the operator identity’s tokens on the next sync (worst case: 15 minutes for token expiry). To force-revoke immediately, call the revocation endpoint or use the CLI:

nebbos identity revoke --operator <operator_id> --reason "employee offboarding"

Managing departments

Creating a department

Architect-tier operation. Departments define the scope every Pearl serves and the isolation boundary every row respects.

nebbos admin department create \ --name "Finance" \ --parent-org "your-org-id" \ --justification "New finance function; Q1 2027 operational readiness."

Merging or splitting departments

Both are substrate mutations that require Architect tier + an enclave-signed approval. Merges preserve the audit chain of both source departments; splits preserve the audit chain of the origin department in each resulting department. No history is lost.

Merging two departments’ Pearls does not merge their memory registers. Each Pearl retains its own reasoning; the merged department decides which Pearl serves which type of question. Contact your deployment lead if a merge implies a memory-register consolidation.

Managing Pearls

Retraining a Pearl

Retraining ingests a new batch of decisions into the memory register. Retraining requires Host tier and produces an audit-chain entry the compliance officer can inspect.

nebbos pearl retrain \ --pearl-id <id> \ --training-set ./decisions.jsonl \ --justification "Q1 policy refresh; forty new decisions on refund handling."

Auditing a Pearl’s reasoning

Every Pearl recommendation carries a citation trail. Query it directly:

nebbos pearl explain --recommendation-id <id>

Returns the memory registers consulted, the past decisions cited, and the source documents referenced. This is the artefact your compliance officer will ask for on a decision review.

Managing Cradles

See Cradle provisioning for first-time setup and the replacement path. Day-to-day, the Cradle’s lifecycle events (attach, detach, key rotation, memory sync) are all audited automatically.

Rotating a Cradle’s key

Architect-tier operation. Runs the key ceremony in place; the operator continues to use the same Cradle device, but the underlying key rotates. Common cadence: every 12 months, or after any incident that could indicate compromise.

Managing signals

Signals are cross-domain risk observations raised by the Orchestrator. Admin surfaces:

  • Read — list active signals, filter by department, severity, or age
  • Acknowledge — Host tier + human-token; the acknowledgement names the delegator
  • Escalate — increase severity or route to a different owner
  • Resolve — close the signal with a resolution note; note appended to the chain

Managing subscriptions & webhooks

Every webhook subscription is an admin-level artefact — the audit chain records who added it, what topics it subscribes to, and every delivery attempt. See Webhooks for the delivery semantics.

Managing the audit chain

The chain is append-only. Admins cannot delete entries, edit entries, or filter what gets written. What admins can do:

  • Verifynebbos audit verify --from <event_id> --to <event_id> returns a signed receipt.
  • Export — a segment or the operator’s entire scope, see Portability & export.
  • Bookmark — pin a specific entry with a memo for later reference.

Rate limits & quotas

Per-tier ceilings apply uniformly. See Rate limits & quotas. For higher quotas, request through your deployment lead; a substrate-side lift is per-operation-category, not global.

Getting help

Enterprise operators have a named deployment lead available in a shared channel. For general questions, FAQ. For a specific incident, follow Incident response.